Select the work account and choose Manage:Ĭhoose “ Sign out Everywhere” and go through the rest of the prompts. If the Shared experiences does not show the “ Fix now” button, there is another way to force it to “reset.”Ĭlick ‘ Manage your accounts‘ link below where the “ Fix Now” appears. Then it should prompt for MFA and resolve the Enterprise to Pro issue.Ģ. If the user sees the toast notification, they can click on it, or go to ‘ Shared experiences‘ and click the ‘ Fix now‘ button: A popup / toast notification saying there is an issue with the users work or school account similar to the following prompt: The Kraft Kennedy team is sharing two suggestions for troubleshooting the automatic downgrade of Windows 10 Enterprise to Pro.ġ. The result is a loss of VPN connection to backend systems, complicating remote access and reducing end user productivity.
Subscription Windows 10 licenses are being affected.
An abrupt spike in Direct Access interruption is the most notable problem reported from the automatic downgrade of Windows 10 Enterprise to Pro issue.
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